Loan Book Assessment
Question 1 of 7 14%
How many offices does your broking business operate?
This helps us understand the complexity of your commission management.
Single office
One location, centralised management
2 - 3 offices
Multi-site, growing operation
4 - 10 offices
Established multi-office group
10+ offices / multi-entity
Large national or multi-brand operation
How does your business currently track trail commissions?
Understanding your current process helps us measure the gap.
We don't actively track them
Trust the aggregator statements
Manual spot-checking
Someone reviews statements occasionally
Spreadsheets
Excel or Google Sheets tracking
Aggregator portal only
Connective, AFG, PLAN portal data
Dedicated commission software
Purpose-built tracking system
How many hours per month does your team spend on commission reconciliation?
Include time spent reconciling statements, chasing discrepancies, and verifying payments across lenders.
20+ hours
Practically a full-time role
10 - 20 hours
Significant monthly overhead
5 - 10 hours
Regular but contained
2 - 5 hours
Quick monthly check
Less than 2 hours
Minimal time spent
What visibility does your leadership team have into the trail book?
Trail income is the foundation of your loan book valuation.
Very limited
We know trail comes in, but not the detail
Rough estimates
Ballpark figure, not loan-level
Periodic reviews
Check quarterly or when something seems off
Monthly reporting
Regular reconciliation and review
Full real-time visibility
Loan-level tracking across all lenders
What is your biggest commission challenge right now?
Pick the one that costs your business the most time or money.
Trail dropping without notice
Clients refinance and trail stops with no alert
Reconciliation across lenders
Numbers never match between aggregator and lender
No company-wide visibility
Cannot see performance across offices and brokers
Trail book valuation
Cannot quantify what the book is worth for sale or acquisition
Broker-level attribution
Do not know which brokers are growing vs costing the business
What is your approximate loan book size?
This helps us estimate the commission revenue at stake.
Under $50M
Early-stage broking business
$50M - $200M
Growing multi-broker operation
$200M - $500M
Established broking group
$500M - $1B
Large multi-office operation
$1B+
Major national operation
Where should we send your results?
We will email you a detailed assessment with personalised recommendations for your business.
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